Privacy Policy for SageSpeak English School
SageSpeak English School, located at Viale Thomas More, Rome, Lazio, 00199, IT, is committed to protecting the privacy of our students, prospective students, and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We collect various types of information from and about users of our site, including information that may directly or indirectly identify you. This includes:
- Personal Identification Information: Name, email address, postal address, phone number, date of birth, and nationality. This is typically collected when you register for a course, inquire about our services, or subscribe to our newsletter.
- Educational Background: Information about your current English proficiency level, learning goals, and previous English language learning experience, which helps us recommend suitable courses.
- Payment Information: While we do not directly process credit card information on our site, we collect transaction details related to course registrations processed through secure third-party payment gateways.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our online platform.
- Usage Data: Information about how you use our online platform, products, and services, such as pages viewed, time spent on pages, and navigation paths.
2. How We Use Your Information
We use the information we collect for various purposes, primarily to promote our English language courses and attract new students, including:
- To provide and manage our services, including course registration, administration, and delivery of educational content.
- To respond to your inquiries, provide customer support, and send you important notices about our services.
- To send promotional communications about new courses, special offers, and events that may be of interest to you, based on your preferences. You can opt-out of these communications at any time.
- To personalize your experience on our site, ensuring that content is presented in the most effective manner for you and your device.
- To improve our online platform, services, customer relations, and experiences.
- To comply with legal obligations and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
3. Legal Basis for Processing
We will only process your personal data where we have a lawful basis for doing so under GDPR. This includes:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to our newsletter).
- Contract: Where our processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract (e.g., course registration).
- Legal Obligation: Where the processing is necessary for us to comply with the law.
- Legitimate Interests: Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests (e.g., improving our services, preventing fraud, direct marketing, but only after evaluation).
4. Disclosure of Your Information
We may share your personal data with third parties in the following situations:
- Service Providers: We engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintenance, analytics, payment processing, marketing, and customer service. These providers will have access to your personal data only as necessary to perform their functions and are contractually bound to protect your privacy.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our online platform of any change in ownership or uses of your personal data.
- With Your Consent: We may disclose your information to any other third party with your prior consent.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Your Data Protection Rights (GDPR)
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where the processing is based on your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
7. Security of Your Data
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
8. Links to Other Websites
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- SageSpeak English School
- Viale Thomas More
- Rome, Lazio, 00199, IT
- Phone: +394378067903
- Email: info@sagespeak.it